Terms of Use

1. When do these terms of use apply?

These terms of use (the “Terms”) apply to your use of the website available at https://www.gclproducts.co.uk (the “Platform”) published by GCL Products Ltd (“GCL”).

Please read these Terms and our Privacy Policy before using the Platform. By using the Platform, you agree to be bound by these Terms.

We reserve the right to modify or to update these Terms and our Privacy Policy at any time and at our sole discretion. Please consult these Terms and our Privacy Policy on a regular basis as any modification thereto becomes effective upon publication on the Platform.

For the purpose of these Terms and our Privacy Policy:

“you”, “your”, “they”, “their”, “user(s)” shall refer to any user of the Platform;
“GCL”, “we”, “our”, “us” shall refer to GCL Products Ltd and, when applicable, GCL Products Ltd’s partners.
Some features of the Platform (such as the content sharing features or video players) are integrated into the Platform but operated by third parties. When using these features on or from the Platform, you undertake to do so in strict compliance with the terms of use applicable to such features.

2. Ownership of the Platform and the Content

The Platform, all its components and the content (in any form: videos, photos, texts, still and animated graphics) displayed on or accessible through the Platform (the “Content”) are the exclusive property of GCL and/or its partners and are protected by intellectual property laws.

Any use of the Platform and/or the Content for any other purpose or in any other manner than as expressly authorised herein is strictly prohibited and unauthorised use of any content, images or videos shall attract licencing fees of £175 +VAT per item per week.

3. Use of the Platform and the Content

The Content available on the Platform is provided “as is”, for information and non-commercial purposes only.

You may share parts of the Platform and the Content for strictly personal, private, and non-commercial purposes only and only as made possible by the features available on the Platform.

Any other use, in particular any reproduction, communication to the public or distribution of the Platform and/or the Content, in whole or in part, for any other purpose and/or by any other means, without GCL’s written approval, is strictly prohibited.

4. Warranties

You hereby warrant and represent that you will access and use the Platform, its features and the Content in strict compliance with these Terms, the applicable laws and the terms of use applicable to any third party features integrated into the Platform but operated by third parties.

You hereby undertake to defend, indemnify and hold harmless GCL and its partners from and against all expenses (including, but not limited to, reasonable legal fees and expenses), costs, losses, liabilities, damages, arising out of or in connection with any claim, demand, action, proceeding, directly or indirectly resulting from or based on a breach by you (or your staff) of this warranty.

5. Limitations and disclaimers on liability

Although GCL endeavours to provide accurate and reliable information, errors, inaccuracies or omissions cannot be completely ruled out in the field of news. This Platform and the Content are supplied “as is”.

The access to or the availability of the Content, the Platform or any of its features (including third party features) may be totally or partially interrupted or may run slowly due to causes beyond GCL’s control.

The access to or the availability of the Content, the Platform or any of its features (including third party features) may be totally or partially modified, suspended, interrupted or restricted by GCL at any time.

GCL cannot guarantee that the Content, the Platform and its features (including third party features) are provided without interruption, server downtime or delay or free from errors or any breach of security due to hackings, security intrusions, bugs, viruses, malwares, etc., that may affect your hardware, software or data. Your use of the Platform, its features and the Content is under your full and sole liability.

In no event shall GCL be liable for any damages whatsoever arising out of or related to the access to or use of, or the impossibility to access or use, the Platform, its features (including third party features) or the Content.

GCL is not responsible for the websites referenced on the Platform or referencing the Platform (in particular by means of a hyperlink). References made to third party’s websites on the Platform shall by no means be construed as an endorsement by GCL or its partners of these websites or their content. Third party’s websites and their content are governed by their own terms of use.

6. Trademarks and logos

The trademarks, logos and distinctive signs appearing on the Platform are the sole property of GCL and/or its partners. They may only be used, in whole or in part (including as a link to the Platform), with GCL’s and/or GCL’s partners prior written approval and in strict compliance with GCL’s and/or GCL’s partners graphic charter.

7. Governing law – Jurisdiction
These Terms and any dispute arising thereof shall be governed by and construed in accordance with UK law.

The Courts shall have exclusive jurisdiction notwithstanding any actions in warranty or plurality of defendants.

8. Miscellaneous

Should any provision or part of a provision of these Terms be held illegal, invalid or unenforceable in accordance with a law or regulation in force or by virtue of any other decision rendered by a competent jurisdiction, the remainder of the provision shall remain in full force and effect and the validity and enforceability of all other provisions in these Terms shall not be affected or impaired.

9. Klarna

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:

 

  • Pay in 3
  • Pay Later
  • Financing

 

Further information and Klarna’s user terms you can find here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.

Delivery

We can deliver to practically anywhere in the UK as covered by our standard Mainland UK shipping. However, some items may incur an additional charge for “Highlands and Islands”, as described by our couriers and postal services which include Northern Ireland and certain postcode areas of Scotland. You will be contacted following an order for payment of any additional charges and you will be given the option to cancel your order for no extra charge, should you not wish to proceed. If your delivery address is outside of the United Kingdom, please contact us prior to placing your order so a delivery quote can be given. You can do this either by telephone, live chat or email and details can be found on the contact us page of this website.

The delivery dates we provide are purely indicative and are not guaranteed, although we will make every effort to deliver on any date provided. We cannot be held responsible for any late or misdelivered consignments as this service is provided through a third party carrier. Details of any misdelivered, lost or damaged parcels will be passed on to the relevant delivery provider and a claim made to cover the cost of any of these. We will make every possible attempt to ensure you are supplied with goods at the earliest convenience should there be any issues.

Most small to medium-sized parcels and packages will be sent via DPD Local, who offer a text alert service which should notify you of a 1-hour timeslot of your delivery, which is sent at around 9-10am on the day. This is only possible if an order number is supplied at the time of placing your order. If the time is unacceptable to you, you can rearrange the day, have the item left in a nominated safeplace or with a neighbour. All of these options should be available to you following receipt of the text message from DPD Local. Any special or specific delivery instructions can be left in the relevant box when placing your order and should include details of any access restrictions which could impede the delivery of your order. In some cases, it may be impractical for DPD Local to deliver to a specified point and delivery may be made at the kerbside. Occasionally, we may dispatch products from multiple locations and as such, may arrive at different times or through different carriers.

If there is no one at the property when delivery is attempted, the item(s) will be returned to the local delivery depot and a card will be posted through the door, inviting you to rearrange delivery. If this is not rearranged within approximately 7 days, this may be returned to us and a redelivery charge will be applied.

Collections can be carried out from our main warehouse during our opening hours, details of our location and opening hours can be found on the contact us section of the website.

Returns

We want you to be happy when placing and receiving an order from us and for your peace of mind and protection, we offer returns on our products up to 28 days after receipt for a full refund of the product cost, not including any delivery charges. If you would like to return any product to us, it should be in its original condition and you must contact us to make us aware of your return, otherwise these may go missing. Return delivery of any non-faulty products is at your own expense and we recommend you obtain sufficient insurance on your return parcel to cover the cost of the product. A restocking/cancellation fee may apply to any return. If the goods have been shipped and are currently in transit at the time of cancelling your order, any costs to stop the delivery and have this returned back to us must be covered by the customer as this is also classed as a return.

We take great care when packaging your order to ensure that our products reach you in the best possible condition, however sometimes breakages do occur. If this is the case with your order, please contact us within 7 days of receipt of your order to rearrange and refund or replacement of product. If your item is faulty, please let us know as soon as you discover the fault so we can assess the problem and offer any suggestions on how we will rectify this.

As with any other website, all images are for indicative purposes only and colours will vary slighty from those displayed on screen. Most of our products are manufactured from recycled materials and as such, exact colour matching is not possible.

You can expect a refund in the same form of payment originally used for the purchase within 5 days of us receiving your return. GCL Products Limited will check all items returned as damaged or defective. In the event we find no fault, we will not issue a full refund but providing the goods are returned in the same condition as sent then a credit will be issued less the postage costs and handling fees as described in the cancelling of the order.

In order to initiate a return, please use any of the methods which can be found on the contact us page.